SET UP:

At Rentals by Choice, LLC Our drivers do all the heavy lifting; you just show us where to set up. If the driver is unable to set up, you will be responsible for payment in full.

***BACKYARD ONLY***

Sprinkler systems: Rentals By Choice, LLC is not liable for any damages done to your sprinkler system or any water lines, you will be responsible for letting our driver(s) know where it is in advance to avoid damage. If a sprinkler/water line is damaged, turn off the water immediately.

If you have dogs, please make sure the setup area is clean and any droppings are removed! We cannot setup if there are droppings on the ground.

BEFORE DELIVERY:

Renter must measure the set-up area and make sure the rentals fit. If they don't fit upon delivery, the Renter will still be required to pay for the original rental items, even if the items have to be downsized to a smaller rental or order has to be cancelled.

Before Rentals By Choice, LLC team arrives to your event space, please be sure of the following:

*There is a wide clear path of 5 feet wide to your desired drop off location

*Set up space for Inflatables must be clear of any objects and overhanging power lines/tree branches before delivery staff arrives for set.

*Sprinkler systems must be turned OFF if inflatable(s) are placed on grass.

(Cleaning fee is added if DRY bounce house get wet)

WATER CLEANING FEES:

*kid Bounce House $75

*Commercial Bounce House $100

*Combo w/Pool (Wet/Dry) $125

BEFORE PICKUP:

ALL tables and chairs must be stacked and folded in the same place as delivered. Customer will be charged pickup fees for any tables and chairs not stacked and folded before we arrive for pickup.

REFUND POLICY:

Deposits are non-refundable unless there is inclement weather on that day. Our definition of inclement weather is raining on the day of the party or below 40 degrees or 15 miles of high winds.

However the customer must call to cancel and it may ONLY be done ON THE DAY OF THE EVENT and must be BEFORE the driver arrives. We do not accept weather cancellations for cold, cloudy days with 40% or less chances of scattered showers unless it's 40F or actively raining in your area 2 hours before your rental 

During certain weather conditions that make the inflatable unsafe for use, we reserve the rights to cancel the rental and not give the customer the option to continue with the rental. If we cancel the rental due to unsafe weather conditions, we will refund anything you have already paid toward the rental or if you prefer, we will allow you to change to an alternate date.

Deposits:

To book, we require 20% in advanced. No orders are reserved until deposit is paid, remaining balance is due at delivery time.

*Deposits are non-refundable*

CANCELLATION POLICY:

If you have to cancel please call us at (972) 972-9193 as soon as possible and at least 14 days before your event. Your deposit is NON-REFUNDABLE

If less than 14 days before your event, you were to cancel for any reason not related to rain you would lose your deposit

Order Changes: Changes to orders are subject to availability. Any items that are removed from the order after the order has been booked, that are not replaced with items or equal or lesser value are subject to a 50% cancellation fee.

PAYMENT METHODS ACCEPTED:

We only accept Zella or PayPal

DELIVERY AND PICKUP TIMES:

All rentals are delivery only!! Delivery fee may apply! We generally deliver between 8am on the day of the event and pickup at 8am the following day

Driver will contact you 20-30 minutes before he/she arrives

For setups that occur on public property or non-residential setups, we deliver when someone will be arriving to the location and pickup when you will be leaving as they cannot be left unattended. We will work with you personally on these times

RENTERS RESPONSIBILITIES:

The care and oversee of all items rented is the responsibility of the person in charge of the event. An employee of Rentals By Choice, LLC will walk and review the condition of all items rented with the person in charge. Any destruction done to bouncers or additional items rented will be your responsible. You will be responsible for repairs or replacement. We do not offer damage insurance. Under normal use nothing will happen to the inflatable if the unit is properly set up. If you damage the inflatable, whether intentionally or by accident, we will advise you of how much repair cost are and you will need to pay for it.

EQUIPMENT CARE:

NO SHOES-do not wear shoes while in/on the inflatable bounce house.

NO SHARP OBJECTS-Make sure there are no sharp objects in or on clothing.

NO EYEGLASSES: Please do not wear eyeglasses in or on the inflatable bounce house. All persons must remove shoes, glasses, jewelry, and anything else that may harm the bounce house or other users of the bounce house or anyone in the bounce house.

NO FOOD, NO DRINKS, NO SILLY STRING, NO CONFETTI, NO GUM inside or near the bounce house

No flips, somersaults or horseplay. The operator must strictly enforce the rules posted on the warning sign and on this contract 

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